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Connecting Kickflip with your ecommerce
Troubleshooting your Prestashop installation
Troubleshooting your Prestashop installation
What to do if your Prestashop installation is not working.
Updated over a week ago

Make sure the module is enabled

Go to your modules page in your PrestaShop admin, find MyCustomizer module, click on the down arrow and click activate.

Kickflip is having problem syncing with your store

Our server communicates with our module on your store, there can be multiple reasons why there could be communication errors:

  • Your server configuration does not accept Authorization header

  • Your server is behind a firewall

    Make sure to allow communication from our servers

  • Your server configuration returns a 409 for all unknown urls

    Whitelist the urls to our modules endpoints on your Apache or Nginx server *

  • Your php code return 409 for all unknown urls

    Find the PHP code that returns a 409 for unknown urls and allow our module endpoints *

  • You're developing locally

    If you are developing locally your server won't be reachable from the internet. Please refer to this article.

We use the non rewritten controller urls: /index.php?/index.php?fc=module&module=Kickflip&controller=test

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