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What should I do if the Add to Cart button loads indefinitely

When you click the Add to Cart button, if the loading icon appears and loads indefinitely, please contact our customer support team via live chat.

Our team will need the following information to help you resolve the issue:

  1. A screenshot of your console:

    1. Right-click anywhere on your customizer.

    2. Click on Inspect.

    3. Click on Console.

    4. Take a screenshot.

  2. Collaborator access to your ecommerce.

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