Here are a few tips to help you optimize your customizer speed if you feel that it does not load and run as quickly as you would like it to.

Optimizing your images

Smaller dimensions mean lighter weight and faster loading times!

  1. Reduce your customizer canvas size, the maximum recommended size is 1200 x 1200 pixels.

  2. Resize and save your product images to match your new canvas size with photoshop.

  3. Also make sure your thumbnail images are not too big (minimally 50px x 50px but no larger than 300px x 400px).

  4. Compress your .png images using TinyPNG.

  5. Re-upload your compressed images in the Kickflip product builder.


Is it taking a long time before the Kickflip loading icon appears?

Sometimes, longer loading time is not related to the Kickflip app. The problem could be happening on your ecommerce store, before the Kickflip Iframe is loaded.

This article explains how to find the cause of a slowness on your site using Google Chrome. If you don’t have a web developer, we recommend heyCarson or StoreTasker to help you with that.

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