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How to report a bug to Kickflip

Reporting bugs helps our team identify and fix issues quickly, improving the overall user experience for everyone.

To report a bug, please contact help@gokickflip.com or reach out via live chat. Here's the info that we will need:

  1. Your Kickflip brand name: xyz.gokickflip.com

  2. Your store URL : yourbrand.com

  3. Expected behavior : Describe what you were expecting to happen.

  4. Actual behavior : Describe what is happening.

  5. Steps to reproduce the issue : Describe the steps taken that caused the bug.

  6. Browser version

  7. Device

  8. Screen recording or screenshots

Our team will create a ticket and provide an update on the progress of your bug report.

Thank you for helping us to make Kickflip better!

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