Assets are generated when the customer clicks on 'Add to cart' or shares his design. To download the assets:
Log in to Kickflip.
Go to designs or orders page.
Click on an order or a design.
Click on Download assets.
You will be prompted to download a zip file. The zip file contains these folders:
Original assets: the original image files uploaded by your customer.
Views: preview images of the customer's design for each view of your product.
Print files (if you have created print areas): high-resolution print files.
NOTE
Please let us know if there is an issue with one of these files at help@gokickflip.com or over live chat, so we can try to regenerate it.